15-17 January 2019 ExCel London Exhibition Centre
Bringing the industry together in two great shows


During the show, visitors will be able to attend free seminars which have been organised by bacta

Leaders in their field will address the hot topics within our sector.

The Seminar Hall will be located on the show floor and will be marked clearly on the Hall Plan.


Emerging Payment Systems

Tuesday, January 16, 2018 - 10:45 to 11:45

Speaker – C-zi Patel, Technical Sales Director, Nayax UK

Speaker Biog
C-zi Patel, Technical Sales Director of Nayax UK, is passionate about the payment methods deployed in many types of vended equipment, and has worked with manufacturers of payment terminals using mechanical coin mechanisms, closed card systems and other modern-day payment peripherals. Having worked for leading manufacturer / operators in the Carwash, Amusement, Laundry and Print Management companies, C-zi brings a wealth of experience to Nayax’s customers who wish to complement or alleviate cash operations using open card payments like Credit / Debit cards, Apple Pay, Android wallets or other payment Apps.

Growing Your Business With Social Media

Tuesday, January 16, 2018 - 12:00 to 13:00

Speaker – Sam Flynn – Managing Director, SF2

Session Details

- The platforms you should concentrate your efforts on
- The content you should use to attract your target audience to buy from you
- How to encourage engagement with your target audience
- How to find your target audience on social media
- How to convert your audience in to paying customers

Speaker Biog

Sam Flynn has been training organisations in the use of social media for over 7 years.  Sam’s background is in business psychology, and her approach focuses on the psychological aspects of social media, helping businesses understand how to build the right audience for them, say the right things and, ultimately, to convert that audience in to paying customers. Sam also speaks at business events worldwide and has recently released her first book, Social Media Super Success.

Common Compliance Themes In The Arcade Sector.

Tuesday, January 16, 2018 - 14:00 to 14:40

Speaker – Anne Maginnis, Neil Rayson , Alistair Henry and Paul Edwards – Gambling Commission

Session Details
An interactive seminar exploring the common themes found during Gambling Commission compliance assessment visits of the Arcade sector. This includes information relevant to  AGC, FEC, High street, coastal and holiday parks operations.

Navigating Employment

Tuesday, January 16, 2018 - 14:50 to 15:50

Speaker – Debbie Hough Bollard – Managing Director, Hough& Bollard

Session Details

- Taking on new staff - getting it right;
- What rights part time and seasonal staff have;
- What your rights are if staff don’t comply with your policies and procedures, putting your business at risk;   
- Terminating contracts of employment when things go wrong 

Speaker Biog

Debbie Hough Bollard has been helping independent Operators since the introduction of the Gambling Act in 2007 and attends the Industry Lawyers Forum at the Gambling Commission.  Debbie’s background was as a solicitor before setting up her own consultancy Hough & Bollard Ltd in January 2016.  She specialises in advising Operators in the non-remote sector on various licensing and employment issues as well as guiding new entrants to the industry through the application process of obtain operating licences and premises licences.  Her focus is on ensuring that her clients have the tools necessary to run a successful and compliant business in the gambling sector. 

Virtual Reality Technology

Wednesday, January 17, 2018 - 10:45 to 15:00

Speaker – Various

One-day session investigating on the implication of new virtual reality technology and how it has a direct impact in the future trends in the amusement and attraction sector in the UK and beyond. Looking at the new venues opening with this hardware, and the different platforms that shape this emerging and interesting business.

Time Session Presenters
10:45:00 AM (10-min) - Overview of the Immersive Entertainment Scene
Overview of the international scene regarding VR and immersive tech and its impact on the amusement trade.
- Kevin Williams - KWP
10:55:00 AM (30-min) - What VR Games Work Best For You?
With a plethora of new platforms available, what are the essential elements to consider when thinking of buy this hardware?
- Devi Kolli – A.i Solve
- Bob Cooney – Cooney Consult
11:20:00 PM (30-min) - Embracing VR Technology in Amusements
Looking at the explosion in interest from operating VR Arcades in the UK and the pitfalls and opportunities that exist
- Tom Hamilton – RUSH VR
- Lee Hazzard - Imersation
02:00:00 PM (30-min) -  The Reality of Operating VR hardware
What are the issues for conventional amusement trade to get into using VR in their facility mix and the opportunities that are out there?
- Paul Collimore - Inmotion
- Simon Reveley – Figment product
02:30:00 PM (20-min) - VR Game Content For Commercial Entertainment
What are the issues and drawbacks that prospective operators need to be aware of in running VR game content in their operation?

- Steve Dann – Amplified Robot
- Lucas Miller RUST LTD.

02:50:00 PM

- VR Predictions for 2018
What does the amusement industry need to prepare for regarding immersive entertainment tech over the next 12 months ?

- Kevin Williams – KWP
- Bob Cooney – Cooney Consult


Meet demand for fresh, honest and local food – linking sustainability, health and customer experience

Wednesday, January 17, 2018 - 15:30 to 16:30

Speaker – – Regional Development Manager Food for Life Served Here

Session Details

As more and more people want to know where their food comes from Food for Life Served Here is working with organisations to provide a fresh, local and honest choice on the menu which is good for health, the environment and customer experience. 

During this seminar you will gain an insight into Food for Life Served Here, a recognised framework to bench-mark businesses and work out improvements - a tiered scheme backed up by independent inspections allowing for incremental changes. 

Speaker Biog

Hannah Caswell - Regional Development Manager Food for Life Served Here
Hannah has worked for the Soil Association for nineteen years and has been part of the Food for Life Served Here team since its launch in 2009 and has broad experience around supporting caterers to meet the Served Here standards.
Hannah leads on Served Here in visitor attractions, strengthening their position as a provider of great food customers can trust and helping to champion their food story, linking the food served with sustainability and provenance.


Ask us a question - any question.

Thursday, January 18, 2018 - 11:30 to 12:30

Speaker – John White

Session Details

An open session with bacta’s executive team who will provide a brief update for members and non members alike on current issues and take questions on any subject raised. 

Speaker Biog

John White is a trade association professional having   worked in industries as diverse as meat rendering to baby products and garden furniture to timber.

Prior to joining the Federation of Bakers as Director in May 2000, John spent ten years in the amusement machine industry at bacta, to which he returned as Chief Executive in July 2014.
He believes trade associations are a vital part of the political culture and at their best are essential to good government.